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Shipments & Returns

We offer domestic (Israel) and international shipping, both calculated at checkout. We also offer a Studio Pickup, located in Tel Aviv, for those who wish to pick up their orders themselves. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We accept returns in the following cases:

  1. Damages - If your order has arrived in damaged condition.

  2. Wrong Item - If your order has arrived and the item/s are different from the ones you ordered. 

 

If your order is eligible for a return, please contact us at alloys.jewelryyy@gmail.com 

We will then asses your claim. If your claim is accepted, you will then have the choice of either receiving a refund for your order of exchanging your order for different item/s. 

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